Responsible Gaming

Gambling at Dendera is intended for entertainment purposes only and should never be considered a source of income or financial solution. Engaging in online pokies should be a fun activity, undertaken in moderation and with a clear understanding of the associated risks. We prioritize the well-being of our players and promote a responsible gaming environment that supports informed and controlled gaming experiences.

Self-Control Tools

Dendera offers a range of responsible gambling tools designed to help players maintain control over their gaming activities:

Deposit Limits: Players can set limits on the amount of money they can deposit into their accounts within a specified time frame. This helps manage spending and reduces the risk of financial strain.
Loss Limits: This feature allows players to establish a maximum amount they are willing to lose over a specific period, ensuring that losses remain within a manageable range.
Wagering Limits: Players can set limits on the amount they are willing to wager on online pokies, promoting responsible gaming practices by preventing excessive betting.
Session Time Limits: This tool allows players to define the amount of time they wish to spend playing. Once the limit is reached, they will be logged out automatically, encouraging breaks and reducing prolonged gaming sessions.
Cooling-Off Periods: Players can request a temporary suspension of their account, allowing them to take a break from gaming without permanently closing their account.
Self-Exclusion Options: Dendera provides players with the ability to self-exclude for a specified duration. This feature is vital for individuals who recognize they need to take a step back from online gaming.

Self-Assessment

To help players identify early signs of problematic gambling behavior, we encourage the use of the following reflective questions:

Do you often gamble more than you intended?
Have you ever felt the need to hide your gambling activities from family or friends?
Are you chasing losses or trying to recover money you have lost?
Do you feel anxious or distressed when you think about your gambling habits?
Have you ever lied about the amount of time or money you spend on online pokies?
Do you find yourself gambling to escape from other problems or to relieve stress?
Have you neglected personal or professional responsibilities due to gambling?

If you answer ‘yes’ to any of these questions, it may be a sign of problematic gambling behavior, and we encourage you to seek help.

Protection of Minors

Dendera takes the protection of minors very seriously. We have implemented stringent safeguards to prevent underage access to our platform:

Age Verification: All players must provide proof of age during the registration process. This ensures that only individuals of legal age can access our services.
Know Your Customer (KYC) Checks: We conduct thorough KYC checks to verify the identity of our players. This process helps prevent underage gambling and protects against fraudulent activities.

We actively promote responsible gaming practices and encourage parents and guardians to monitor their children’s online activities to ensure they are not exposed to gambling.

External Help

Dendera understands that some players may require additional support. We encourage individuals experiencing difficulties with gambling to reach out to professional organizations for assistance. Notable support services include:

GamCare: Provides information, advice, and support for anyone affected by problem gambling.
BeGambleAware: Offers resources and information on gambling responsibly and how to seek help.
Local support services in Australia: Various local organizations offer counseling and support for individuals dealing with gambling-related issues.

These organizations provide confidential and non-judgmental support. We encourage players to reach out without fear of judgment.

Early Warning Signs of Problematic Gambling Behavior

Recognizing early warning signs can help players maintain control over their gambling. Some common indicators include:

Regularly gambling for longer periods than intended.
Feeling an urge to gamble when stressed or anxious.
Using gambling as a way to cope with personal or financial issues.
Borrowing money or using funds meant for essential expenses to gamble.
Frequently lying about gambling activities or the amount spent.

Taking Immediate Action

If players feel they are losing control of their gambling activities, it is crucial to take immediate action:

Utilize self-control tools available on the Dendera platform.
Consider taking a break from online gaming by using the cooling-off period or self-exclusion options.
Reach out to the support team for guidance and assistance.
Connect with external support organizations to discuss concerns and receive professional help.

Account Restriction and Self-Exclusion Mechanisms

Dendera supports players in managing their gambling habits through account restriction and self-exclusion mechanisms:

Account Restrictions: Players may request temporary restrictions on their accounts to limit access to certain features or gameplay. This can be tailored to individual needs.
Self-Exclusion: Players can choose to self-exclude from their accounts for specific periods. During this time, they will not be able to access their accounts or participate in gaming activities.

Both options are designed to empower players to take control of their gambling and promote responsible gaming practices.

Personal Responsibility and Platform-Supported Protection Tools

Ultimately, players must take personal responsibility for their gambling. Dendera provides various tools and resources to support responsible gaming, but it is essential for players to actively engage with these resources. By utilizing the self-control tools offered and being aware of one’s gaming habits, players can enjoy a safer and more responsible gaming experience.

Confidentiality is a priority at Dendera. Players can trust that their information is handled with the utmost care and that support is provided in a non-judgmental manner. We are committed to ensuring a safe gaming environment where players can seek help without fear of stigma or judgment.